How Do You Support Your Software?

Software/OS services & support not your core competencies? We support more than just WebSphere.

In today’s reality of constantly evolving technology, managing software support is critically important. There are never-ending changes to core products, changes to deployment options (on-premises, cloud, hybrid), and a new generation of changes is most certainly lurking around the corner. Especially in IBM’s Systems Middleware world.

The effort to support this endless hodgepodge has grown increasingly complicated. In point of fact, most companies run multiple versions of software on different operating systems, which makes support options even more confusing. That’s why more and more companies are facing hard decisions about whether to continue their vendor-support agreements for software and OS, and why more and more companies are running unsupported software and OS, even if it’s occasionally side-by-side with a newer, supported version of the same.

That’s why more and more companies are partnering with TxMQ for support of their IBM environments, WebSphere systems and far more.

TxMQ is uniquely able to design and deploy support solutions across almost any software/OS environment. And we’ll design a solution that fits right – whether it’s short-term support until the patch/upgrade is finished, or long-term permanent outsource options and partnerships. All options are available 24/7/365.
In addition, we’re one of the few firms that supports legacy mainframe, systems I and P (aix), alongside Linux (all major flavors), Solaris, Windows and other variants. So yes, we’re a lot more than just pure IBM.
A few other notes about our capabilities…

Additional Offerings
TxMQ support customers can also take advantage of reduced rates for TxMQ services, discounted purchasing of IBM software and hardware, and related services like software asset management (ILMT, SUA, SCCD), patch management and other managed services.

Implementation Support
TxMQ’s deeply technical talent can also help with planning for upgrades, replatforming, license optimization and integration services. In select cases, we can also work with in-house development teams to offer support for custom home-built applications.

Custom Solutions
TxMQ engineers and developers can work for you, or with your teams, for custom-application development needs. As with the above services, customers under support agreements with TxMQ are entitled to these services at a discount.
Let’s start a conversation on the advantages of getting back to basics and focusing on your core competencies, then letting TxMQ worry about your support.
Email info@txmq.com or chuck@txmq.com for more information, or call 716-636-0070 x222.